Service delivery policy

Every project is unigue and terms are mutually agreed as detailed in your contract. 

Please refer to your contract for information on:

1. Project time frame,
2. Start date, and
3. Estimaged complettion date.

If changes are made during your project, please fill out a Work Change Order to document the change. 

Be aware that making changes in the middle of a running project may affect the project's estimated time frame and cause some delay.

The project manager can let you how much more time it will likely take to bring project to finish considering the change you have requested.

It is important to thoroughly discuss your project before hand to minimize delay or confusion. If a new idea come to mind, it is best to let the project manger know right away.

Thank you.

Serving Massachusetts residential customers since 2001